Privacy Policy

1. Introduction

Archway Counsel is committed to protecting the privacy and security of personal information entrusted to us by clients and website visitors. This Privacy Policy explains how we collect, use, store, and protect your personal data in accordance with Taiwan's Personal Data Protection Act and international data protection standards.

This policy applies to information collected through our website, during consultations, and throughout our professional engagements. By using our services or website, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Personal Information Provided by You

We collect personal information you voluntarily provide when you contact us, request consultations, or engage our services. This may include your name, email address, telephone number, business information, investment objectives, financial information relevant to our advisory services, and correspondence with our team.

2.2 Information Collected Automatically

When you visit our website, we automatically collect certain technical information through cookies and similar technologies. This includes your IP address, browser type and version, device information, pages visited, time spent on pages, referring website addresses, and general location data derived from IP addresses.

2.3 Information from Third Parties

In some cases, we may receive information from professional partners such as legal advisors, accountants, or regulatory authorities when coordinating investment passages on your behalf and with your explicit authorization.

3. How We Use Your Information

We process personal information for the following purposes, based on legitimate business interests, contractual necessity, or your consent:

• Providing investment consulting services and responding to your inquiries
• Communicating with you about engagements, appointments, and service updates
• Managing documentation and records required for professional advisory services
• Coordinating with third-party professionals when necessary for your investment passage
• Complying with legal and regulatory obligations under Taiwan financial services laws
• Improving our website functionality and user experience through analytics
• Sending occasional communications about our services if you have opted in to receive them

4. Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We share information only in the following circumstances:

4.1 Service Providers

We may share information with trusted service providers who assist in operating our website, conducting business, or serving clients. These providers are contractually obligated to maintain confidentiality and use information only for specified purposes.

4.2 Professional Partners

When coordinating investment passages, we may share relevant information with legal advisors, accountants, or other professionals, but only with your explicit authorization and as necessary to provide the services you have engaged.

4.3 Legal Requirements

We may disclose information when required by Taiwan law, in response to legal processes, to protect our rights or property, or to prevent harm to individuals or property.

5. Data Security

We implement appropriate technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, or destruction. Security measures include encrypted data transmission, secure server infrastructure, access controls limiting data access to authorized personnel only, regular security assessments and updates, and secure document storage and disposal procedures.

While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot absolutely guarantee the security of transmitted information.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Client engagement records are typically retained for seven years following service completion to meet professional standards and regulatory requirements. Website analytics data is retained for two years. Marketing communications preferences are maintained until you opt out or request deletion.

7. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and collect usage analytics. Cookies are small text files stored on your device that help us remember your preferences and understand how you interact with our site.

We use essential cookies necessary for website functionality, analytics cookies to understand site usage patterns, and preference cookies to remember your settings and choices.

You can control cookie settings through your browser preferences. Rejecting cookies may limit some website functionality. For detailed information about our cookie practices, please see our Cookie Policy.

8. Your Rights

Under Taiwan's Personal Data Protection Act, you have the following rights regarding your personal information:

• Right to Access: You may request confirmation of what personal information we hold about you and receive a copy of that information.
• Right to Rectification: You may request correction of inaccurate or incomplete personal information.
• Right to Erasure: You may request deletion of your personal information under certain circumstances, subject to legal retention requirements.
• Right to Restrict Processing: You may request that we limit how we use your information in certain situations.
• Right to Object: You may object to certain types of processing, including direct marketing communications.
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw that consent at any time.

To exercise these rights, please contact us at [email protected]. We will respond to your request within 30 days.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. International Data Transfers

While our operations are primarily based in Taiwan, some service providers may process data in other jurisdictions. When transferring personal information internationally, we ensure appropriate safeguards are in place to protect your data in accordance with Taiwan data protection standards.

11. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from minors. If we become aware that we have collected information from a minor without parental consent, we will take steps to delete that information.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a revised "Last Updated" date. Continued use of our services after such changes constitutes acceptance of the updated policy.

13. Contact Information

For questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact: